Contact Us
Take a look at our FAQs below, or contact us!
We aim to respond to all messages within 24-48 hours.
📍 Lucky Little Pet,
8465 KEYSTONE CROSSING SUITE 115
INDIANAPOLIS, IN 46240
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Frequently Asked Questions
When will my order be processed?
We process orders from Monday to Friday. Your order will be processed within 2-5 business days after you receive the order confirmation.
How long does shipping take within the US?
Once processed, orders within the US typically arrive in 5-15 business days.
Do you offer order tracking?
Yes, all orders are trackable for your peace of mind. You will receive a tracking number once your order has been shipped.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you have 30 days from the date of receipt to return the item for a refund or exchange.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we will not be able to make changes.